Click on any question below to see the answer. If you cannot find the question that you are looking for, please do not hesitate to get in touch with us by clicking on the Contact Us link at the bottom of the page.

All prices stated on our website include free postage anywhere within Australia. For express postage, we will send any number of items for a low flat rate cost of $9.99.

We despatch orders daily from our warehouse in Melbourne. The cut off time for orders is 2pm on any weekday. The following delivery timeframes are estimates and should only be used as a guide.

Delivery timeframes are dependent on the courier company so please take this into consideration when selecting your postage option at checkout. Please also note that Public Holidays will delay your order.

Delivery estimates for standard postage are:

Melbourne/Sydney/Adelaide Metro areas: 1-4 business days

Perth/Darwin Metro areas: 4-7 business days

All other areas within Australia: 5-10 business days

If you require a faster and guaranteed shipping service please pay for express post and contact us with any questions prior to purchasing.

 

For international orders, please contact us prior to making your purchase so that we can provide you with delivery options and timeframes.

Yes, we do ship internationally. We send our international orders via Registered International Post only, so please contact us prior to making your purchase so that we can give you a shipping quote. Alternatively, please choose the country that you’d like your item posted to at checkout and you will see the cost of postage to that country. The postage cost will remain the same for an unlimited number of items purchased in one transaction.

We accept various payment methods. You can pay using a Credit card, Paypal, Afterpay, Apple Pay, Google Pay and Shop Pay. If you prefer to pay using a bank transfer please send us an email by clicking here.

We are more than happy for you to send us a sample piece of material to assist us in finding a match for you.

As our prices are very competitive you may also purchase an item from our store to save you the time and effort of sending a sample to us.

We are based solely online and therefore do not have a storefront with customer access, unfortunately.

With the speed of express post many customers opt into express post in checkout (only a flat rate of $9.99) for quick delivery in time for their event.

Please make contact with us within 3 business days of receiving your purchase if you would like to organise a return or exchange. Your order must be in its original condition. Any wear or damage to your order will not qualify for a return. We do not charge restocking fees on any of our products. For a change of mind (return), you will need to send your item back to us. We will refund your money in full and we will only deduct our initial postage and handling cost we incurred to send your order to you. For an exchange of size or style, you will need to pay for postage both ways.

If you’re interested in stocking our products please send us an email by clicking here.