Click on any question below to see the answer. If you cannot find the question that you are looking for, please do not hesitate to get in touch with us by clicking on the Contact Us link at the bottom of the page.

All prices stated on our website include free postage anywhere within Australia. For express postage, we will send any number of items for a low, flat rate cost of $9.99.

We accept various payment methods. You can pay using a Credit card, Paypal, Afterpay, Apple Pay, Google Pay and Shop Pay. If you prefer to pay using a bank transfer please send us an email by clicking here.

We despatch orders daily from our warehouse in Melbourne. All orders are posted within 1 business day. The following delivery timeframes are estimates and should only be used as a guide.

Delivery timeframes are dependent on the courier company so please take this into consideration when selecting your postage option at checkout. Please also note that Public Holidays will delay your order.

Delivery estimates for standard postage are:

Melbourne/Sydney/Adelaide Metro areas: 2-5 business days

Perth/Darwin Metro areas: 3-6 business days

All other areas within Australia: 7-10 business days

If you require a faster shipping service please pay for express post and contact us with any questions prior to purchasing.

ย 

For international orders, please contact us prior to making your purchase so that we can provide you with delivery options and timeframes.

We are more than happy for you to send us a sample piece of material to assist us in finding a match for you.

As our prices are very competitive you may also purchase an item from our store to save you the time and effort of sending a sample to us.

We are based solely online and therefore do not have a storefront with customer access, unfortunately.

Many customers opt into express post in checkout (only a flat rate of $9.99) for quick delivery in time for their required event.

Please make contact with us within 3 business days of receiving your purchase if you would like to organise a return or exchange. Your order must be in its original condition. Any wear or damage to your order will not qualify for a return. For a change of mind (return) you will need to send your order back to us. We will refund your money in full and
we will only deduct the initial postage and handling cost we incurred when we sent your order to you. For an exchange of size or style you will need to pay
for postage both ways.

Outside of the 3 business day period, it will be up to our teams' discretion whether your return or exchange will be accepted. Fees may apply to restock your order if your return/exchange is approved.

If youโ€™re interested in stocking our products please send us an email by clicking here.

Yes, we do ship internationally. We send our international orders via Registered International Post only, so please contact us prior to making your purchase so that we can give you a shipping quote. Alternatively, please choose the country that youโ€™d like your item posted to at checkout and you will see the cost of postage to that country. The postage cost will remain the same for an unlimited number of items purchased in one transaction.